What are My Responsibilities when taking a policy out?

You must always provide honest and accurate information when buying this policy and when making a claim. If you, any person insured under this policy, or anyone acting on your behalf:

  • Conceals information, commits fraud or attempts fraud, or
  • Makes a fraudulent, false or exaggerated claim, or
  • Fails to answer our questions honestly and accurately or does not tell us about changes that affect your cover,

Then:

  • Your policy may be cancelled
  • Your claim and any future claims may be rejected
  • Any premium you have paid may be kept by the insurer
  • Your information may be shared with other organisations to prevent fraud and used to involve the authorities for criminal proceedings
  • The insurer may invalidate your policy or reduce any payment due

The insurer will not pay any claim that is fraudulent, false or exaggerated.